Returns Policy
Returns & Refund Policy
All Cleo Bures merchandise is custom-made using Printify’s print-on-demand service, fulfilled by a trusted partner. Because each item is printed specifically for you once your order is placed, we do not accept returns or exchanges for reasons related to:
- Incorrect size or fit
- Style, shape, or cut dissatisfaction
- Color variation due to screen settings or lighting
Sizing & Product Imagery
We provide clear product images and detailed size charts for every item. It is the buyer’s responsibility to review this information carefully before placing an order. Please double-check your selection to ensure accuracy in size and color.
Damaged or Defective Items
We will only offer a replacement or refund if your item arrives:
- With a manufacturing defect
- Containing a printing error from our supplier
If you experience an issue, please reach out to us within 7 days of delivery. To process a claim, with the following:
- Your order number
- A clear photo of the item and issue
- A short description of the problem
Important Notes
- No returns, refunds, or exchanges are accepted for buyer’s remorse or incorrect orders.
- As all items are produced and shipped with intention of quality and efficiency.
- Once an order is placed, it cannot be modified or canceled due to our automated production process.
We appreciate your support for independent music.